Terms of service
Last Updated: 02 December 2025
OVERVIEW
This website is operated by Luminyouth. Throughout the site, the terms "we", "us" and "our" refer to Luminyouth. Luminyouth offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or country of residence, or that you are the age of majority in your state, province, or country of residence and you have given us your consent to allow any of your minor dependents to use this site.
For customers under 18 years of age: You must have a parent or legal guardian's permission to purchase or use our products. Parents and guardians are solely responsible for supervising minors' use of our products and accept all liability for any adverse effects, reactions, or consequences experienced by minors. By allowing a minor to use our products, the parent or guardian agrees to be bound by these Terms of Service and assumes all responsibility and liability.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 - PRODUCTS OR SERVICES
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Refund Policy: https://luminyouth.com/policies/refund-policy
We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
For cosmetic and skincare products (including our silicone scar stick): We particularly cannot and do not warrant that products will be suitable for your individual skin type, will not cause allergic reactions, will be effective for your intended purpose, or will produce any specific results. All purchases of cosmetic and skincare products are subject to the additional terms in Sections 21, 22, 23, and 24 of these Terms of Service.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For cosmetic and skincare products: You represent and warrant that you have disclosed or will disclose any relevant allergies, sensitivities, medical conditions, or other information that could be affected by our products. You acknowledge that failure to disclose such information releases us from any liability related to adverse reactions, complications, or negative effects arising from undisclosed conditions.
For more details, please review our Refund Policy: https://luminyouth.com/policies/refund-policy
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, "comments"), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy, which can be viewed here: https://luminyouth.com/policies/privacy-policy
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 12 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.
You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services delivered to you through the Service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representations, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Luminyouth, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility.
Because some states, provinces, or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states, provinces, or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless Luminyouth and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable legal fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our services (or any part thereof).
SECTION 17 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 18 - GOVERNING LAW AND JURISDICTION
These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of Ireland.
Any disputes arising from or relating to these Terms of Service or your use of our services shall be subject to the exclusive jurisdiction of the courts of Ireland. You irrevocably submit to the jurisdiction of the Irish courts.
SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at store@luminyouth.com.
Our contact information is posted below:
store@luminyouth.com
SECTION 21 - COSMETIC AND SKINCARE PRODUCTS
21.1 Product Classification and Medical Disclaimer
Our silicone scar stick and any other skincare or cosmetic products (collectively "Products") are cosmetic products intended for external topical use only. These Products are NOT medical devices, are NOT intended to diagnose, treat, cure, or prevent any disease, medical condition, or health problem, and are NOT a substitute for professional medical advice, diagnosis, or treatment.
You should consult with a qualified healthcare professional, general practitioner, dermatologist, or physician before using our Products, especially if you:
- Have any pre-existing medical conditions or skin conditions
- Are pregnant, nursing, or trying to become pregnant
- Are taking any medications (prescription or over-the-counter)
- Have sensitive skin, damaged skin, or known allergies
- Have open wounds, cuts, infections, rashes, or active skin conditions
- Have a history of keloid scarring or other scarring complications
- Are under 18 years of age
- Have recently undergone surgery or medical procedures
- Have compromised immune system function
Any information provided on our website, in product descriptions, marketing materials, or through customer service is for general informational and educational purposes only and does not constitute medical, dermatological, or professional advice. Always seek the advice of qualified professionals with any questions you may have regarding a medical condition or skin concern.
21.2 Assumption of Risk
By purchasing and using our Products, you expressly acknowledge and agree that:
(a) You use our Products entirely at your own risk and accept full responsibility for any and all consequences.
(b) You are solely responsible for determining whether our Products are suitable and safe for your particular use, skin type, and condition.
(c) You are solely responsible for performing a patch test on a small area of skin at least 24-48 hours before full application to check for adverse reactions.
(d) You have read, understood, and will follow all product labels, instructions, warnings, contraindications, and ingredient lists.
(e) You will discontinue use immediately and seek medical attention if you experience any adverse reaction, irritation, discomfort, or unexpected symptoms.
(f) Individual results vary significantly and we make no guarantees about effectiveness, suitability, safety, or results for your specific situation.
(g) You accept that cosmetic and skincare products carry inherent risks including but not limited to allergic reactions, skin irritation, unexpected interactions, and unpredictable individual responses.
(h) You release Luminyouth from any and all liability, claims, damages, costs, and expenses arising from your purchase, possession, or use of our Products.
21.3 Allergic Reactions and Skin Sensitivity
You are solely and completely responsible for:
(a) Carefully reviewing all product ingredients before purchase to identify any substances to which you may be allergic, sensitive, or reactive.
(b) Researching any unfamiliar ingredients and their potential effects on your skin type.
(c) Performing a patch test on a small, inconspicuous area of skin before full application.
(d) Monitoring your skin's reaction to the Product during and after each use.
(e) Recognizing signs of adverse reactions including but not limited to: redness, itching, burning, stinging, swelling, rash, hives, blistering, peeling, discolouration, increased sensitivity, pain, or any discomfort.
(f) Immediately discontinuing use upon experiencing any adverse reaction.
(g) Seeking immediate medical attention for severe reactions including but not limited to: difficulty breathing, swelling of face/throat/tongue, severe rash, or anaphylaxis.
Warning: Even if you have never experienced allergic reactions to cosmetic products before, you may still develop a reaction to our Products. Allergic reactions can occur at any time, even after previous successful use. Prior tolerance does not guarantee future tolerance.
21.4 Limitation of Liability for Adverse Reactions
To the maximum extent permitted under Irish law and EU law, Luminyouth, its directors, officers, employees, affiliates, agents, suppliers, manufacturers, distributors, and licensors shall not be liable for any adverse reactions, allergic responses, skin irritation, skin damage, scarring, discolouration, hyperpigmentation, hypopigmentation, burns, infections, complications, medical expenses, pain, suffering, emotional distress, or any other negative effects or damages of any kind whatsoever resulting from or related to the purchase, possession, use, or misuse of our Products.
This limitation of liability includes but is not limited to damages, injuries, or effects arising from or related to:
(a) Allergic reactions to any ingredient, including ingredients you were not previously aware you were allergic to.
(b) Skin irritation, burning, stinging, itching, redness, inflammation, or discomfort of any kind.
(c) Worsening of existing scars, skin conditions, or medical conditions.
(d) Development of new skin problems, scarring, or complications.
(e) Interactions with other products, cosmetics, medications, or treatments you are using.
(f) Improper use, misuse, overuse, or failure to follow instructions.
(g) Individual variations in skin sensitivity, skin type, or skin response.
(h) Pre-existing conditions, sensitivities, or vulnerabilities that are aggravated or affected by Product use.
(i) Contamination during shipping, storage, or after opening.
(j) Use of Product past expiration date or on damaged/broken skin.
(k) Failure to perform patch test or ignoring signs of adverse reaction.
(l) Use of Product contrary to warnings, instructions, or medical advice.
(m) Psychological distress, disappointment, or emotional harm related to Product use or results.
(n) Lost time, lost wages, medical expenses, or any economic losses.
(o) Any other direct, indirect, incidental, consequential, special, punitive, or exemplary damages.
This limitation applies regardless of whether you followed instructions correctly, performed a patch test, have known allergies, the Product was used as intended, you sought medical advice before use, the severity of the reaction or damage, or whether the reaction was foreseeable or predictable.
21.5 No Guarantees or Warranties Regarding Results
We make no warranties, guarantees, representations, or promises whatsoever about:
(a) The effectiveness, efficacy, or performance of our Products for any particular purpose, skin type, or condition.
(b) The timeframe, if any, for seeing any results or improvements.
(c) Whether any results achieved will be permanent, long-lasting, or maintained over time.
(d) Whether our Products will work for your specific skin type, scar type, condition, or situation.
(e) Whether our Products will be suitable, safe, or appropriate for all users or for you specifically.
(f) That our Products will not cause adverse reactions in any particular individual.
(g) That our Products will meet your expectations or achieve your desired outcomes.
(h) That our Products are superior to or comparable with any other products.
Individual results vary dramatically and significantly. What works for one person may not work for another. Testimonials, reviews, before/after images, case studies, or success stories represent individual experiences only and do not guarantee, suggest, or imply that you will achieve similar, comparable, or any results.
Factors affecting results include but are not limited to: individual skin type, scar type and severity, age of scar, skin tone, overall health, genetics, lifestyle factors, consistency of use, proper application technique, environmental factors, concurrent use of other products, and numerous other variables beyond our control.
We expressly disclaim any implied warranty of merchantability, fitness for a particular purpose, satisfactory quality, or any other implied warranty to the fullest extent permitted by law.
21.6 Proper Use and Instructions
You agree to and are solely responsible for:
(a) Using Products only as directed on the product label, packaging, and instructions.
(b) Reading and understanding all warnings, contraindications, and precautions before use.
(c) Not using Products past their expiration date or "best before" date (if applicable).
(d) Storing Products according to instructions (typically in a cool, dry place away from direct sunlight).
(e) Keeping Products properly sealed when not in use.
(f) Not using Products for any purpose other than their intended cosmetic use.
(g) Not applying Products to: open wounds, broken skin, cuts, infected areas, actively bleeding areas, fresh surgical incisions, or any compromised skin unless specifically approved by your healthcare professional.
(h) Not sharing Products with other individuals (to prevent cross-contamination).
(i) Keeping Products out of reach of children and pets.
(j) Discontinuing use if Product changes in appearance, smell, texture, or consistency.
(k) Not ingesting, inhaling, or applying to eyes, mouth, or mucous membranes.
(l) Washing hands before and after application.
Do not use our Products if you:
- Are allergic to any listed ingredient
- Have active skin infections or conditions at the application site
- Have been advised by a medical professional not to use topical cosmetic products
- Are in the immediate post-operative period without medical clearance
Contraindications: Certain medical conditions, medications, or circumstances may make use of our Products inadvisable. Consult your healthcare provider if you have any concerns or questions about whether our Products are appropriate for you.
Misuse of Products, failure to follow instructions, use contrary to warnings, or use on contraindicated conditions voids any implied warranty and releases Luminyouth from all liability.
21.7 Quality Control and Manufacturing Limitations
While we take reasonable steps to ensure product quality and safety, we cannot and do not guarantee:
(a) That Products are completely free from contamination during shipping, handling, storage, or after opening by the customer.
(b) That Products will remain effective, stable, or safe if not stored properly according to instructions.
(c) That manufacturing variations, while within acceptable ranges, will not occur.
(d) That all ingredients will perform identically for all users in all circumstances.
(e) That Products will not be affected by extreme temperatures during shipping or improper storage.
(f) That the Product has not been tampered with after leaving our control.
You acknowledge that once a Product is opened and used, we cannot control how it is stored, handled, or applied, and we accept no liability for any issues arising from improper storage, contamination after opening, or mishandling by the customer.
21.8 Returns and Refunds for Cosmetic Products
Important Notice: Due to health, safety, and hygiene regulations, we may not be able to accept returns of opened, used, partially used, or unsealed cosmetic products.
Our Refund Policy for cosmetic and skincare products is as follows:
- Unopened, sealed Products in original packaging may be eligible for return within the timeframe specified in our Refund Policy, subject to restocking fees and other conditions.
- Opened, used, or partially used Products generally cannot be returned, exchanged, or refunded due to health and safety regulations.
- Defective Products: If you receive a Product that is genuinely defective (damaged packaging, contaminated, expired, or not as described), contact us immediately with photographic evidence. We will assess claims on a case-by-case basis.
- Adverse reactions: We are not responsible for adverse reactions and cannot offer refunds for Products that caused allergic reactions or skin irritation, as individual sensitivity cannot be predicted and you assumed this risk at time of purchase.
Please carefully review all product information, ingredients, and our complete Refund Policy at https://luminyouth.com/policies/refund-policy before making a purchase, as sales of opened cosmetic products are generally final.
By completing your purchase, you acknowledge that you have read and understood this returns policy for cosmetic products.
21.9 Information is Not Medical Advice
Critical Disclaimer: Any and all information provided by Luminyouth through any channel including but not limited to our website, product descriptions, marketing materials, social media, email communications, customer service representatives, or any other medium is provided for general informational and educational purposes only.
Such information:
- Does not constitute medical, dermatological, or professional advice
- Is not a substitute for professional medical consultation, diagnosis, or treatment
- Should not be relied upon for making decisions related to your skin or overall health
- May not be applicable to your specific circumstances
- May not reflect the most current research or medical guidance
We strongly recommend and urge you to:
- Consult with qualified, licensed healthcare professionals (doctors, dermatologists, pharmacists) for any health-related concerns, questions, or conditions
- Seek immediate medical attention for any serious, severe, or worsening symptoms
- Disclose your use of our Products to your healthcare providers
- Follow your healthcare provider's advice over any information we provide
- Not delay seeking medical advice based on information from our website or materials
Luminyouth and its representatives:
- Are not medical professionals (unless otherwise specifically stated and verified)
- Do not have knowledge of your individual medical history, conditions, or circumstances
- Cannot provide personalised medical advice
- Cannot diagnose conditions or recommend treatments
- Should not be relied upon as a source of medical guidance
Never disregard professional medical advice or delay seeking medical treatment based on information from Luminyouth.
21.10 Regulatory Compliance and International Use
Ireland and EU Compliance: Our Products are formulated and labelled in compliance with applicable Irish and European Union regulations for cosmetic products, including Regulation (EC) No 1223/2009 on cosmetic products, Irish and EU safety assessment requirements, and ingredient restrictions and labelling requirements.
International Customers: If you are ordering from outside of Ireland or the European Union, you are solely responsible for:
(a) Ensuring that our Products are legal to import, possess, and use in your country, state, province, or jurisdiction.
(b) Complying with all import regulations, customs requirements, and restrictions in your location.
(c) Paying any applicable duties, taxes, tariffs, or fees.
(d) Understanding that ingredient regulations vary by country and our Products may contain ingredients that are restricted or prohibited in your jurisdiction.
(e) Verifying that our Products meet any local safety or registration requirements.
We make no representation that our Products comply with regulations outside of Ireland and the EU. International purchase and use is at your own risk.
21.11 Product Liability Insurance and Safety Testing
We maintain appropriate product liability insurance and our Products undergo safety assessments as required by EU cosmetic regulations. However, no amount of testing can predict every individual's reaction, and insurance coverage does not eliminate the risks inherent in using cosmetic products. You use our Products at your own risk regardless of our insurance coverage or safety testing.
SECTION 22 - ENHANCED LIMITATION OF LIABILITY
In addition to the limitations in Section 13, and to the maximum extent permitted by applicable Irish law and EU law, you expressly understand, acknowledge, and agree that Luminyouth, its directors, officers, employees, shareholders, affiliates, partners, agents, contractors, suppliers, manufacturers, distributors, retailers, licensors, and service providers (collectively, the "Luminyouth Parties") shall not be liable for any claims, damages, losses, liabilities, costs, or expenses of any kind whatsoever, including but not limited to:
22.1 Personal Injury and Related Claims
(a) Any personal injury, bodily injury, skin damage, tissue damage, allergic reactions, or adverse effects of any kind arising from use of our Products.
(b) Any medical expenses, healthcare costs, hospitalization, pharmaceutical costs, treatment costs, therapy costs, or any other expenses related to adverse effects.
(c) Pain and suffering, physical discomfort, emotional distress, psychological harm, mental anguish, anxiety, depression, or any other non-economic damages.
(d) Lost wages, lost earning capacity, lost business opportunities, or any economic losses related to injury or adverse reactions.
(e) Permanent scarring, disfigurement, discolouration, or lasting skin damage of any kind.
(f) Worsening of pre-existing conditions or development of new conditions.
(g) Any claim that our Products failed to achieve desired results, were ineffective, or did not meet expectations.
22.2 Product Performance and Safety Claims
(h) Any failure of our Products to achieve desired cosmetic results or improvements.
(i) Any failure to prevent, reduce, or improve the appearance of scars.
(j) Any claim that Products were ineffective, unsuitable, or inappropriate for your use.
(k) Any damages arising from your reliance on product descriptions, marketing materials, testimonials, or representations.
(l) Any claim based on individual sensitivity, idiosyncratic reactions, or unpredictable responses to ingredients.
(m) Any claim that we failed to adequately warn of risks (provided warnings were included in packaging/materials).
22.3 Use and Misuse Claims
(n) Any damages arising from your failure to read warnings, instructions, ingredient lists, or contraindications.
(o) Any damages arising from misuse, improper use, overuse, or use contrary to instructions.
(p) Any damages arising from use on broken skin, infected areas, or contraindicated conditions.
(q) Any damages arising from failure to perform a patch test or ignoring adverse reaction signs.
(r) Any damages arising from use past expiration date or improper storage.
(s) Any damages arising from sharing Products or using Products contaminated by third parties.
22.4 Medical and Healthcare Claims
(t) Any damages arising from failure to consult healthcare professionals before use.
(u) Any damages arising from discontinuing medical treatment in favour of our Products.
(v) Any damages arising from interactions between our Products and medications, treatments, or other products.
(w) Any damages arising from following advice or information provided by us instead of seeking medical advice.
22.5 General and Consequential Damages
(x) Any consequential, indirect, special, incidental, exemplary, or punitive damages of any kind.
(y) Any damages for loss of data, loss of privacy, reputational harm, or any intangible losses.
(z) Any claims by third parties arising from your use of our Products.
(aa) Any damages that were unforeseeable at the time of purchase.
(bb) Any damages regardless of the legal theory (contract, tort, negligence, strict liability, breach of warranty, etc.).
This limitation of liability applies even if:
- You purchased Products based on our recommendations or representations
- You followed all instructions perfectly and correctly
- You consulted healthcare professionals before use
- You performed a patch test as recommended
- You have no known allergies or sensitivities
- The Product was used exactly as intended
- The damages were severe, permanent, or life-altering
- We were advised of the possibility of such damages
- Any limited remedy provided in these Terms fails of its essential purpose
22.6 Maximum Aggregate Liability
In any event, if Luminyouth is found liable for any damages despite these limitations, our total aggregate liability to you for all claims arising from or related to your purchase and use of Products shall not exceed the amount you actually paid to us for the specific Product that gave rise to the claim, or fifty euros (€50), whichever is less.
22.7 Mandatory Statutory Rights
Nothing in these Terms of Service shall exclude or limit liability that cannot be excluded or limited under Irish law or EU law, including but not limited to:
- Liability for death or personal injury caused by our proven negligence
- Liability for fraud or fraudulent misrepresentation
- Any other liability that cannot lawfully be excluded or limited
For consumers within the EU: You have certain statutory rights under EU consumer protection law that cannot be excluded or limited by contract. These Terms do not affect those statutory rights. However, to the extent permitted by law, we seek to limit our liability as set out above.
SECTION 23 - INDEMNIFICATION FOR PRODUCT USE
In addition to Section 14, you agree to indemnify, defend, and hold harmless the Luminyouth Parties (as defined in Section 22) from and against any and all claims, actions, proceedings, demands, damages, losses, liabilities, settlements, judgments, costs, and expenses (including but not limited to reasonable legal fees, expert witness fees, court costs, and legal expenses) arising from, related to, or in connection with:
23.1 Product Use and Consequences
(a) Your purchase, possession, use, or misuse of any Luminyouth Products.
(b) Any adverse reactions, allergic responses, skin irritation, injury, or effects you experience from Product use.
(c) Any failure to achieve desired results or disappointment with Product performance.
(d) Your failure to follow instructions, warnings, or contraindications.
(e) Your failure to consult with healthcare professionals before using Products.
(f) Your failure to perform a patch test or monitor for adverse reactions.
(g) Your use of Products on broken skin, infected areas, or contraindicated conditions.
23.2 Third-Party Claims
(h) Any claims made by third parties (family members, healthcare providers, insurance companies, etc.) arising from your use of our Products.
(i) Any claims that you exposed third parties to our Products without proper warning.
(j) Any claims arising from Products you gave, sold, or provided to others.
23.3 Legal and Regulatory Violations
(k) Your violation of any applicable laws, regulations, or ordinances related to Product importation, possession, or use in your jurisdiction.
(l) Your failure to comply with customs, import, or regulatory requirements.
(m) Any misrepresentation you made during the purchase process.
(n) Your violation of any intellectual property rights related to our Products.
23.4 Specific Indemnification Scenarios
(o) Any claim that we failed to adequately warn you of risks you experienced.
(p) Any claim that our Products were defective, dangerous, or unfit for purpose.
(q) Any claim for medical expenses, lost wages, pain and suffering, or other damages arising from Product use.
(r) Any claim that you relied on our representations, descriptions, or marketing materials.
(s) Any claim arising from your sharing of Products with minors or vulnerable persons.
(t) Any claim arising from unauthorised resale or distribution of Products you purchased.
This indemnification obligation means you agree to:
- Reimburse us for any legal costs we incur defending claims related to your Product use
- Pay any settlements or judgments entered against us arising from your Product use
- Cooperate fully with our legal defence
- Not settle any claims without our prior written consent
This indemnification survives termination of these Terms and continues indefinitely.
SECTION 24 - ACKNOWLEDGMENT AND INFORMED CONSENT
By clicking "I agree," checking the acceptance box, completing your purchase, or using our Products, you expressly acknowledge, confirm, and agree that:
24.1 Understanding of Terms
You have carefully read, fully understand, and agree to be legally bound by all sections of these Terms of Service, including all warnings, disclaimers, limitations of liability, and indemnification provisions.
You have had sufficient opportunity to review these Terms and seek legal advice if desired.
You understand that these Terms significantly limit Luminyouth's liability and require you to assume substantial risks.
24.2 Understanding of Risks
You understand that cosmetic and skincare products carry inherent risks including allergic reactions, skin irritation, and unpredictable individual responses.
You understand that no amount of testing can predict every individual's reaction to cosmetic products.
You understand that even products with safe ingredients can cause adverse reactions in susceptible individuals.
You understand that our Products may not be effective for your particular situation.
You understand that results vary dramatically between individuals.
24.3 Acceptance of Risks and Responsibility
You voluntarily assume all risks associated with purchasing and using our Products.
You accept full and sole responsibility for any consequences, adverse effects, or damages arising from Product use.
You acknowledge that you are using Products entirely at your own risk.
You release Luminyouth from liability for any adverse effects you experience.
24.4 Agreement to Essential Obligations
You will read all product labels, warnings, and ingredient lists before use.
You will perform a patch test before full application.
You will consult healthcare professionals if you have any medical conditions or concerns.
You will discontinue use immediately if you experience adverse reactions.
You will not hold Luminyouth liable for any negative outcomes.
24.5 Understanding of Legal Rights
You understand that you are waiving certain legal rights by agreeing to these Terms.
You understand that these limitations may prevent you from recovering damages even if you are injured.
You understand your statutory consumer rights under Irish and EU law (where applicable).
You have had the opportunity to seek independent legal advice about these Terms.
24.6 Specific Consent for Cosmetic Products
You specifically consent to the limitations of liability in Sections 21, 22, and 23.
You specifically agree to indemnify Luminyouth as set out in Section 23.
You specifically acknowledge that cosmetic products are not medical treatments.
You specifically agree that you will not rely on us for medical advice.
If you do not agree to all of the above, do not purchase or use our Products.
Your purchase constitutes binding acceptance of these terms and creates a legally enforceable agreement.
IMPORTANT NOTICES
Important Information Before Purchase
Please read this information carefully before making a purchase:
- Our Products are cosmetic products, not medical treatments.
- We make no guarantees about effectiveness, results, or suitability.
- Cosmetic products carry risks including allergic reactions and skin damage.
- You use our Products entirely at your own risk.
- We have limited our liability to the maximum extent permitted by law.
- You may not be able to return opened products.
- You must perform a patch test before use.
- You must consult healthcare professionals if you have medical conditions.
- Individual results vary dramatically - what works for others may not work for you.
- By purchasing, you agree to all terms including liability limitations and indemnification.
Do Not Purchase or Use Our Products Without Medical Clearance If:
- You are pregnant, nursing, or trying to conceive
- You have any medical conditions or skin conditions
- You are taking any medications
- You have sensitive skin or known allergies
- You have recently had surgery or medical procedures
- You are under 18 years of age without parental consent
- You have been advised by medical professionals not to use topical cosmetic products
Product Limitations
Our Products are not miracle cures. Our Products are not guaranteed to work for everyone. Our Products are not suitable for all skin types. Our Products are not risk-free. Our Products do not replace medical treatment. Results are not guaranteed, predictable, or permanent.
Your Responsibilities as a Customer
Read all product information and ingredients. Perform a patch test. Follow all instructions exactly. Consult healthcare professionals. Monitor for adverse reactions. Accept all risks and responsibility. Do not hold Luminyouth liable for negative outcomes.
By completing your purchase, you confirm you have read, understood, and accept all of the above.
EFFECTIVE DATE AND ACCEPTANCE
These Terms of Service are effective as of the date you access our website or make a purchase, whichever occurs first.
By accessing our website, creating an account, adding items to your cart, completing a purchase, or using our Products, you confirm that:
- You have read and understood these complete Terms of Service.
- You agree to be legally bound by all provisions.
- You accept all risks and limitations of liability.
- You consent to the governing law and jurisdiction provisions.
- You acknowledge this is a legally binding contract.
If you do not agree to these Terms of Service in their entirety, you must immediately cease using our website and not purchase our Products.
CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at:
Email: store@luminyouth.com
Company Name: Luminyouth
Location: Ireland
Last Updated: 15 December 2025
These Terms of Service constitute the entire agreement between you and Luminyouth regarding your use of our website and Products.